General Manager Cinema, Entertainment (Jakarta)
Job Title: General Manager – Cinema Group
Job Location: Jakarta
Job Summary:
As the Cinema Group enters a high-growth and expansion phase, the CEO is seeking a General Manager to assume full day-to-day leadership and operational control of the business.
Your core mandate is to professionalize and scale the organization—embedding a strong culture of ownership, accountability, and execution excellence. This role marks the transition from founder-led oversight to a structured, high-performance operating model, while preserving the brand’s innovative and trend-setting DNA.
You will be accountable for delivering the growth objectives defined by the CEO and CFO, ensuring that every cinema operates with disciplined efficiency, consistency, and customer-centric innovation.
Key Responsibilities:
- Operational Leadership & Governance
- Take full ownership of all Department Heads (HODs), driving performance through clear accountability, structure, and leadership presence.
- Ensure all functions operate independently and effectively without ongoing CEO intervention.
- Establish a performance-driven culture with clear KPIs, reporting cadence, and follow-through.
- Standardization & Scalable Expansion
- Lead the development of standardized templates for cinema build-outs, including design, materials, and operational layouts.
- Eliminate inefficiencies in the expansion process by creating repeatable, cost-effective rollout models.
- Ensure all new locations are delivered on time, on budget, and to brand standards.
- Financial & MIS Excellence
- Own the full P&L with strong discipline over costs, margins, and cash flow.
- Prepare and present comprehensive Monthly MIS reports, providing clear insights on financial performance, operational efficiency, and growth trends.
- Partner closely with the CEO and CFO on forecasting, budgeting, and performance optimization.
- Digital Growth & App Strategy
- Drive the transformation of the mobile app into the primary booking and engagement platform.
- Oversee improvements in UX/UI, loyalty mechanics, and in-app features to increase usage, retention, and direct bookings.
- Track and optimize app performance metrics as a core growth lever.
- Product Innovation & Marketing Execution
- Lead the rollout of modern product offerings, experiences, and marketing initiatives that strengthen community engagement and brand relevance.
- Balance innovation with operational discipline, ensuring all initiatives are scalable and commercially viable.
- Performance & Growth Delivery
- Deliver against defined KPIs, including Admissions growth, F&B revenue per head, and operational cost efficiencies across the group.
- Ensure consistent execution and continuous performance improvement across all locations.
Requirements:
- The Integrator
- Proven ability to translate a founder’s vision into structured, repeatable systems and processes.
- Strong operator mindset with a passion for “running the ship” and building execution discipline.
- Change Leadership
- Demonstrated experience leading teams through organizational transitions or reduced founder involvement.
- Firm on standards and deliverables, while earning trust and commitment from long-tenured teams.
- Commercial & Financial Acumen
- Deep experience managing P&Ls, MIS reporting, and performance optimization.
- Strong understanding of operational fundamentals as the foundation of sustainable growth.
- Project & Expansion Expertise
- Experience managing multi-unit retail, cinema, or hospitality rollouts with a focus on standardization and speed-to-market.
- Customer & Digital Orientation
- Strong awareness of consumer trends and digital engagement.
- Ability to bridge traditional operations with modern, digital-first customer experiences.