Lead Contract & Claims Manager, Construction (Jakarta)
Job Role: Lead Contract & Claims Manager
Workplace: Office / Site
Reporting to: Head of Contracts and Claims / Project Director
Role Summary:
The Lead Contract & Claim Manager shall oversee the strategic and operational aspects of contract lifecycle management in complex infrastructure and engineering projects. Should have expertise in contract administration, delay analysis, etc. The role is to ensure the seamless execution of contractual obligations, mitigates risks, and drive compliance with respect to FIDIC conditions and other governing frameworks. Must act as the linchpin between stakeholders, ensuring transparency, efficiency, and alignment with organizational objectives.
He/she shall focus on managing claims for large-scale infrastructure projects. Responsibilities include drafting and negotiating claims and resolving disputes through adjudication and arbitration. This role demands expertise in FIDIC-based contracts, Govt Contracts, delay analysis, dispute resolution, and proactive risk management to ensure project success and safeguard the organization’s interests.
Key Responsibilities:
- Contract & Claims Management
- Define clear objectives and communicate a shared vision to inspire and align teams with the project’s success criteria.
- Prepare, substantiate, and submit claims, including EOT, cost compensation, and disruption claims, backed by robust evidence, delay analysis & quantum forensic.
- Collaborate with stakeholders to negotiate and resolve claims amicably or through arbitration and adjudication.
- Maintain comprehensive documentation for all claims, ensuring compliance with legal and contractual standards.
- Manage variations, claims, and contractual correspondence with a focus on FIDIC or Other forms of Contract agreed between the Parties.
- Risk Identification and Mitigation
- Identify potential risks in project contracts, timelines, and stakeholder obligations.
- Develop and implement risk mitigation strategies to minimize impact on cost, schedule, and deliverables.
- Conduct regular risk assessments and report findings to senior management.
- Dispute Resolution
- Lead the preparation of Statements of Claim (SOC), Statements of Defense (SOD), and rejoinders in arbitration and adjudication processes.
- Represent the organization in dispute resolution forums,
- Provide guidance on dispute avoidance strategies to project and site teams.
- Represent the organization during arbitration, dispute resolution meetings, and other stakeholder interactions, safeguarding project interests.
- Contractual and Legal Oversight
- Ensure compliance with FIDIC and other contractual frameworks across all project stages.
- Review contract terms and conditions to identify ambiguities or risks, proposing modifications as necessary.
- Guide teams in implementing contractual obligations and maintaining adherence to project schedules.
- Team Leadership and Development
- Advise project teams on key performance indicators, cost control, and claim entitlements.
- Foster collaboration across internal departments and external stakeholders, ensuring clear communication of contractual obligations and entitlements
- Empower team members to take ownership of their roles and responsibilities, fostering a culture of accountability
- Mentor and guide teams in claims preparation, delay analysis, and risk management.
- Develop training programs to enhance team capabilities in risk identification and claim substantiation.
- Empower team members to take ownership of their roles and responsibilities, fostering a culture of accountability
- Ensure collaboration across internal departments and external stakeholders, ensuring clear communication of contractual obligations and entitlements.
- Continuous Improvement
- Streamline processes for contract negotiation, document management, and performance tracking to improve efficiency and reduce redundancy.
- Stay updated on industry trends, and innovations in contract management.
- Leverage advanced contract management software for effective monitoring and reporting.
Qualifications:
- Bachelor’s degree in Engineering
- 18+ years of Experience with at least 12+ years of Experience in Contracts and Claims Management
- Must be aware of Domestic and International Arbitration Processes
- Must have sound knowledge of FIDIC and Domestic and International Govt Contracts.
- Experience in Handling Long profile projects like Railways, Highways
- Experience in foreign funded projects. (World bank/JICA)
- Preferably experience in handling Govt. Projects.
Technical Skills:
- Proficient in Primavera, MS Project, AutoCAD, and Excel for contract management and project tracking.
- Planning and Scheduling
- Variation Management
- Value Engineering
- Delay Analysis
Behavioral Skills:
- Build a cohesive and motivated team capable of managing complex claims efficiently.
- Enhance trust and collaboration among stakeholders, leading to smoother dispute resolution.
- Establish the organization’s reputation as a reliable and professional entity in contract and claims management.
- Active Listening & Excellent Communication
- Ability to guide and mentor teams in contract and claims management.
- Capability to organize and lead workshops for upskilling team members on legal, contractual, and technical aspects.
- Active Listening & Communication Skills