Customer Service Lead Coordinator, Chemical (Jakarta)
Job Title: Customer Service Lead Coordinator
Location: Cilandak, South Jakarta
Qualifications:
- Bachelor’s degree and / or supply chain preferred
- Minimum 3 years in Customer Service, Supply Chain, Sales support
- SAP, Customer service, order management, M/S office
- Technical & Professional Knowledge: Knowledge of Order Processes / Supply Chain
- Management preferred, good understanding of the products/services of relevant business segments and functions at sub-regional level, Service excellence competencies
Requirements:
- Customer centric mindset, and demonstrate customer engagement
- Effective communication skills
- Problem solving and critical thinking
- Accuracy and attention to detail
- Multitasking and time management
- Team player and collaboration
- Strong organization skill and familiar with order management tools
- Resilience and ability to work under pressure